Customer First Award for Excellence


Stellantis - "These award winners have dedicated themselves to going above and beyond to provide our customers with superior service," said Al Gardner, Head of Network Development. "We continue to support our network of dealers as they look for new and different ways to ensure each customer has a stellar experience when purchasing or leasing one of our vehicles."

The goal of the program is to improve customer satisfaction across the automaker's network of U.S. dealerships. Award winners achieved the highest level of customer experience recognition in the program's five core areas: Customer Treatment, Employee Engagement, Processes, Training Certification and Facility.


Lake Norman Chrysler Dodge Jeep Ram Is a Proud Recipient of Stellantis' Customer First Award For Excellence!

Lake Norman Chrysler Dodge Jeep Ram is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!

The Big Picture

To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:


Let Us Show You the Customer First Difference!