Lake Norman Chrysler Jeep Dodge

"We were treated in a very professional and courteous manner."

November 26, 2008

Dear Mr. Salzman,
 
Just a short letter of commendation regarding our recent visit to your dealership.
 
While traveling over the weekend of Oct. 25th to Florida towing a 5th Wheel RV, we experienced some difficulty with our 2006 Dodge Diesel Ram. It was quite frustrating having problems over a weekend. We arrived at your dealership on Monday, Oct. 27th, and were greeted by Dennis Carson of your service department. When we explained our problem, he immediately sent out Matt Brooks, your diesel mechanic, to assess the problem. After hooking up our truck to the computer and taking a test drive, Matt diagnosed the problem as the ?lift pump?/fuel pump. Your service director Robin Robinette, assisted us in parking our RV in the rear of your lot and provided us with a vehicle to help charge the batteries in our 5th Wheel.

These individuals I interacted with are to be commended. During our 2-day stay at your dealership, we were treated in a very professional and courteous manner. You can be proud of the men you have on your staff.

Please relay our sincere THANKS to the above mentioned individuals.

Yours Truly, Arthur J.

"Your staff went above and beyond and should be commended on a job well done!"

October 13, 2008

Good afternoon Robin,
 
I was traveling from Hilton Head to Virginia on business last week when my Sprinter Van broke down. I stopped at your facility and your entire staff could not have been more helpful. Phil asked me some questions and got your Sprinter mechanic Matt Brooks with me to discuss the problem. Your team understood my time dilemma and got me in right away. They fixed the problem and got me back on the road within 90 minutes. My family has been in the car business my entire life and I am use to get white glove service but your staff went above and beyond and should be commended on a job well done!  Thanks again and please pass my note along to your team.

Jon B., Boland Sales Company

"I have already bragged about you guys at Lake Norman."

November 10, 2008

Nathan,
 
Thank you so much for all that you did to sell me my car. I have already bragged about you guys at Lake Norman. Hopefully ya?ll will get some good business from them. Thanks again for everything!

Sincerely, Kirstie C.

"You folks got us into our dream car and we are thrilled! Well worth the trip."

December 2, 2008

Just wanted to thank the sales staff! You folks got us into our dream car and we are thrilled! I had thought about buying from a local dealer but you found the right car and it was well worth the trip. I will be sure to make the journey to Lake Norman Chrysler Jeep Dodge for all my future purchases! Everyone was super polite and really treated us with respect. It?s no wonder you are the Carolinas largest Dodge dealer!

Thanks again, Brent & Elle E.

"Thank you again for making my truck purchasing experience a good one."

September 3, 2008

Dear Chris and Lake Norman,
 
Just wanted to Thank You for the great experience I have had dealing with Chris and the folks of Lake Norman. Purchasing a truck over the Internet is always done with a certain amount of caution. In my case dealing with the people at Lake Norman and particularly Chris from over 2200 miles away was very easy. Lake Norman took care of everything to the fullest with the purchase of my 1996 Dodge one ton, 4x4, with low miles. It was truly a pleasure.

On my arrival, Chris picked me up from my hotel, and brought me to Lake Norman?s location to pick up my truck, which was ready and waiting for me. I had a very pleasurable drive home, truly a happy customer, Thank You again for making my truck purchasing experience a good one.

Sincerely, Fritz K.

"Please let me know if I can ever repay the service."

December 22, 2008

Tyrii,

Thanks for all of your help and professionalism in dealing with my trucks. I will let all know of the pleasant experience?Thanks!

Please let me know if I can ever repay the service.
 
Have a Happy Holiday and Great 2009!

John M., SYSCO Charlotte

"Thank you for a wonderful experience..."

October 14, 2008

Hi there,
 
I just wanted to take a few minutes to thank you for a wonderful experience while turning in my lease vehicle yesterday. I want to recognize the outstanding customer service Randy, your lease manager, extended to me. He is truly as asset to your team and although I will not be purchasing another vehicle at this time, if any time in the future I have a chance to recommend Randy and your team I will surely do so.

Thanks Again, Joanna T.